Shipping Policy for M.COVALI LLC

Effective Date: October 05, 2025

We ship products from our warehouse in Kent, WA, to all 50 U.S. states and select international destinations. This policy details our shipping practices for items like CCTV systems, fans, and wires.

1. Shipping Methods and Carriers

  • Domestic (U.S.): USPS, UPS, or FedEx.
    • Standard: 3-7 business days.
    • Expedited: 1-3 business days.
  • International: DHL or FedEx (to Canada, UK, EU, Australia; others on request).
    • 5-14 business days, depending on customs.
  • Oversized/Fragile Items (e.g., large heaters or decorative lights): May require freight shipping; we'll notify you.

2. Shipping Rates

  • Free Shipping: Orders over $99 within the contiguous U.S.
  • Standard Rates: Calculated at checkout based on weight/location (e.g., $5.99 for small packages under 2 lbs).
  • International: Starting at $29.99; duties/taxes paid by recipient.
  • Remote Areas (e.g., Alaska, Hawaii, Puerto Rico): Additional $10-20 fee.

3. Processing and Delivery Times

  • Order Processing: 1-2 business days from order confirmation (Mon-Fri; excludes holidays).
  • Estimated Delivery:
     
     
    DestinationStandard ShippingExpedited Shipping
    Contiguous U.S.3-7 business days1-3 business days
    Alaska/Hawaii5-10 business days2-5 business days
    Canada5-10 business days3-6 business days
    International7-14 business days4-8 business days
     
  • Total time: Processing + Shipping. Delays may occur due to high volume, weather, or carrier issues.

4. Tracking

Tracking numbers emailed within 24 hours of shipment. Monitor via carrier websites or contact us.

5. Shipping Restrictions

  • Hazardous materials (e.g., certain batteries in cameras) follow carrier rules.
  • International: Subject to customs; we declare accurate value for duties.

6. Lost or Delayed Shipments

  • Report issues within 7 days of expected delivery. We'll file claims and replace/reship if necessary.
  • We insure all packages up to $500 value.

7. Contact Us

Shipping questions? Mihail Covali, Owner M.COVALI LLC 443 Ramsay Way, Kent, WA 98032 Phone: +1 (206) 458-0449 Email: wmcollc25@gmail.com