Effective Date: October 05, 2025

At M.COVALI LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide better services and enhance your shopping experience. The types of information we collect include:

• Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, phone number, shipping/billing address, payment details (processed securely via third-party gateways like Stripe or PayPal), and any other information you voluntarily provide.
• Usage Data: We automatically collect information about your interactions with our site, such as IP address, browser type, device information, pages visited, time and date of visits, and referral sources. This is done through cookies and similar technologies.
• Payment Information: We do not store full credit card details; these are handled by secure third-party processors.
• Communication Data: If you contact us via email (wmcollc25@gmail.com) or phone (+1 (206) 458-0449), we retain records of those interactions.

We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, or health data) unless explicitly provided for a specific purpose, such as customizing product recommendations.

2. How We Use Your Information

We use the collected information for the following purposes:

• Fulfill Orders: Process purchases, manage shipments, and handle customer service inquiries.
• Improve Services: Analyze usage patterns to enhance our website, products (e.g., lighting solutions, security cameras), and user experience.
• Marketing: Send promotional emails about new products (e.g., smart lights or CCTV systems) or updates, but only with your consent. You can opt out at any time.
• Security and Fraud Prevention: Detect and prevent unauthorized access or fraudulent transactions.
• Legal Compliance: Respond to legal requests or protect our rights.

3. Sharing Your Information

We do not sell your personal information. We may share it in limited circumstances:

• Service Providers: With trusted third parties (e.g., shipping carriers like USPS, UPS, or FedEx; payment processors) who assist in operating our business, under strict confidentiality agreements.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: If required by law, such as in response to a subpoena or government request.
• With Your Consent: For any other purpose disclosed at the time of collection.

4. Cookies and Tracking Technologies

Our website uses cookies (small data files stored on your device) to remember preferences, track site usage, and enable features like shopping cart functionality. You can manage cookie preferences through your browser settings. Third-party cookies may be used for analytics (e.g., Google Analytics) to understand site traffic.

5. Data Security

We implement reasonable security measures, including encryption (SSL for transactions), firewalls, and access controls, to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights under laws like CCPA (California) or GDPR (EU):

• Access and Update: Request a copy of your data or correct inaccuracies.
• Deletion: Request removal of your data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing emails or object to data processing.
• Do Not Sell: We do not sell data; opt-out requests are honored for any future sharing.

To exercise these rights, email us at wmcollc25@gmail.com. We respond within 30 days.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children. If we discover such data, we will delete it promptly.

8. International Transfers

As a U.S.-based company (warehouse at 443 Ramsay Way, Kent, WA 98032), we may transfer data to international service providers. We ensure adequate protections, such as standard contractual clauses, for any transfers outside the U.S.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted here with the updated effective date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

For questions about this policy, contact: Mihail Covali, Owner M.COVALI LLC 443 Ramsay Way, Kent, WA 98032 Phone: +1 (206) 458-0449 Email: wmcollc25@gmail.com